In accordance with the Privacy Act, we will collect information necessary for business purposes only.

Addison Road is dedicated to keeping your details private. We collect information in an effort to improve your shopping experience and to communicate with you about our products, services and promotions. We do not sell, share or rent your personal information to third parties. This policy describes the personal information we collect about you, why we collect it and how we use it.

By using our website or purchasing a product from us, you agree to the collection and use of information outlined in this privacy policy.

If our privacy policy is updated at any time, we will post changes to this page so that our customers are always aware of what information we collect and how we use it.

You may exercise your choices about how we collect and use your information at any time.


What kind of information does Addison Road collect?

We collect information, such as your name, email and postal addresses and phone numbers (optional) from you when you sign up to our newsletter, purchase any products or when you participate in a promotion or survey.


How does Addison Road use my information?

We will use your email and postal address to process and dispatch your order. We will send you information about our products, services and promotions and to help us learn more about your shopping preferences. If you participate in a promotion, we may use your personal information to contact you via email, postal mail or telephone to learn more about your shopping preferences. You always have the choice not to receive marketing information or emails and an unsubscribe link is offered at the time of delivery.

We do not share your personal information with third parties other than third party suppliers in the delivery of services you have agreed to accept from Addison Road, or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law.


How do I exercise my choices about receiving promotional communications?

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or do not want us to use your information to enhance your shopping experience please let us know by sending us an email via our Contact Us link or unsubscribe from our newsletter using the link provided. When sending an email please be sure to include your full name and the email address you used when you registered, or made a purchase from us. If you ask us to remove your name and email address details from promotional lists, we will maintain your name in a ‘do not contact’ file to ensure that we can honour your request. It may take up to 10 days to process your email request, during which period you may continue to receive communication from Addison Road.